DV Advocate- Family Program
Domestic Violence Advocate- Family Program
Who We Are and Who We’re Looking For: If you are looking to join a supportive team driven to impact the lives of others, look no further. SafeHouse Denver has been around for 47 years, and we are on a mission to improve the lives of domestic violence survivors. We are committed to providing survivors with a safe space, where they are believed, supported, and trusted. We guide community awareness of domestic violence through education, partnerships, and inclusion. We are currently looking for a DV Advocate- Family Advocate with strong direct service, organizational and problem-solving superpowers, to support our work as we prepare to serve more survivors in greater ways.
SafeHouse Denver promotes a culture of excellence. We prioritize and practice seven core values:
Trust | We foster a culture of trust by being reliable, honest, consistent, direct, and transparent. |
Dedication | We are intentional, passionate, and driven. We commit to making a meaningful impact. |
Compassion | We listen, seek to understand, and help. We embody kindness, patience, empathy, and see the value of each individual. |
Collaboration | We encourage, cooperate, support, and share. We also welcome humor and fun. |
Innovation | We are bold, brave, and fearless. We value curiosity and continuous learning. |
Leadership | We operate with integrity, transparency, and ethics. We are solutions-oriented, optimistic, accessible, and critical thinkers. |
Inclusion | We embrace and respect diverse perspectives and experiences; we believe in a welcome and equitable environment. |
What You’ll Be Doing:
DUTIES AND RESPONSIBILITIES: Utilizing trauma-informed/empowerment models the Family Advocate
Responds to callers who access the SafeHouse 24 hours crisis line
- Provides emotional support, crisis intervention, and de-escalation
- Provides information and education on domestic abuse, trauma response, and coping skills
- Supports callers in assessing immediate needs, identifying culturally appropriate resources and referrals, and supports callers in developing a plan of action
- Provides safety planning by supporting callers in assessing danger/risks, identifying culturally appropriate resources and referrals, and supports callers in implementing their safety plan
- Screens callers for shelter
Provides initial intake of new residents
- Orientates new residents to the shelter building and program
- Provides appraisal of the resident’s presenting problem
- Assess immediate needs, identify culturally appropriate resources and referrals, and support residents in developing a plan of action
- Provides safety planning by supporting residents in assessing danger/risks, identifying culturally appropriate resources and referrals, and supports residents in implementing their safety plan
- Provides emotional support, de-escalation, and crisis intervention during the intake process
- Provides emotional support, crisis intervention, and de-escalation to residents as needed or requested
- Supports residents in developing short-term goals plans to address immediate concerns
- Provides information and education about domestic abuse, trauma response, and coping skills
- Provides safety planning by supporting residents in assessing danger/risks, identifying culturally appropriate resources and referrals, and supports residents in implementing their safety plan
- Communicates with Primary Advocates to ensure quality services to residents
- Conducts and initial meeting with new resident to assist residents in identifying needs and goals
- Links residents to culturally appropriate resources and referrals to meet immediate/ongoing needs and goals
- Meets as needed to provide ongoing support and encouragement
- Advocates on behalf of residents with outside agencies and within the program to support residents in meeting needs and goals
- Support residents with transitions from the emergency shelter by conducting exit interviews
- Plan and facilitate weekly, evening groups for children and adolescents
- Provides parenting support as needed
- Co-facilitates all resource management for school, parenting etc.
- Supports a safe and respectful community living environment by providing emotional support, de-escalation, conflict management, problem solving, and crisis intervention
- Conducts regular safety checks and safety searches as needed
- Supports participation in the shelter program and community living by providing and explaining information about the shelter program and clarifying expectations of residents
- Supports residents in meeting their day to day needs by supplying personal items, shelter supplies and food
- Responsible for appropriate charting and all necessary documentation
- Works diligently to achieve individual, team, and agency goals and objectives
- Participates with all staff to assure coordinated services both within the Shelter and across all agency programs
- Utilizes ethical communication to resolve problems or conflicts with team members
- Attends weekly case management/staff meetings, monthly all agency meetings, and program meetings
- Actively participates in program development
- Participates in agency and community educational opportunities to maintain and improve skills
- Networks with other service providers and community agencies in an effort to assist clients and the agency
- Responds to phone calls within 15 minutes of first contact by a fellow team member
- Effectively supports and collaborates with onsite staff to address questions, and resolve issues as needed
Do You Have What It Takes?
Required: Preferred:
Bachelor’s degree in Social Work or related field | Master’s degree in social work or related field |
Two or more years of experience in a case management role | Expert in trauma-informed care |
Proven organizational and time management abilities. | Three or more years of experience working with survivors of domestic violence |
Strong technical aptitude with advanced proficiency in utilizing MS Office. | Ability to work in a diverse environment. |
Passion for the SafeHouse Denver mission. | A solid understanding of how people and organizations change and the ability to be adaptable. |
What We Offer:
- Competitive Pay: $22-25 hourly rate, full-time position, non-exempt, with annual performance evaluations and an opportunity for merit-based increase
- Fantastic benefits package, including plenty of paid time off for rest and vacations, and employee health insurance coverage paid 90% or more by the employer
- Continuous learning opportunities
- Supportive work environment and opportunities to have fun
- Work with committed people who want to impact change
- A chance to be a part of a movement that will help more survivors
What Are You Waiting For?
- To apply, please send your resume and cover letter, which should include a personal mission statement, to [email protected] indicating DV Advocate- Family Program in the subject line. SafeHouse Denver is committed to creating a diverse, inclusive, and equitable workplace. SafeHouse Denver is an Equal Opportunity Employer and welcomes individuals of all backgrounds, experiences, and abilities to apply.