Director of Survivor Services
Denver, CO
Full Time
Senior Manager/Supervisor
Director of Survivor Services
Reports to: Chief Executive Officer (CEO)
Who We Are and Who We’re Looking For:
If you are looking for an opportunity to work in a critical role that can significantly improve the lives of others and strengthen our community, look no further. SafeHouse Denver has been around for 48 years, and we are on a mission to improve the lives of domestic violence survivors and their families. We are looking for a Director of Survivor Services – an individual who goes the extra mile to accomplish more for each person we work with. We are fiercely committed to providing survivors with a safe space where they are believed, supported, and trusted. SafeHouse Denver is as invested in your success within the organization as we are in the success of survivors who seek our services. We are currently seeking a highly knowledgeable, polished, and professional leader with exceptional communication skills, a strategic mindset, and experience working with datasets, providing clear insights, producing high-quality program reports/charts/graphs, and streamlining processes across programs.
SafeHouse Denver promotes a culture of excellence. We prioritize and practice seven core values:
· Trust - We foster a culture of trust by being reliable, honest, consistent, direct, and transparent.
· Dedication - We are intentional, passionate, and driven. We commit to making a meaningful impact.
· Compassion - We listen, seek to understand, and help. We embody kindness, patience, and empathy, and see the value of each individual.
· Collaboration - We encourage, cooperate, support, and share. We also welcome humor and fun.
· Innovation - We are bold, brave, and fearless. We value curiosity and continuous learning.
· Leadership - We operate with integrity, transparency, and ethics. We are solution-oriented, optimistic, accessible, and critical thinkers.
· Inclusion - We embrace and respect diverse perspectives and experiences; we believe in a welcoming and equitable environment.
Do You Have What It Takes?
· Results-focused, strategic mindset with a strong commitment to the mission of SafeHouse Denver.
· A bachelor's degree in a relevant field is required; graduate degree preferred.
. At least 3 years of previous director-level experience is required; 5 years of experience is strongly preferred.
· Critical thinking skills are a must.
. Strong knowledge of human services and domestic violence-related issues is strongly preferred.
. Strong computer skills: all Microsoft Office programs, including Excel and PowerPoint, digital communication systems, case management systems, and more.
. Experience producing high-quality reports/graphs/charts, and activities to maintain compliance with funding sources.
. Experience working in a deadline-driven environment.
. Strong ability to effectively collaborate, work independently, and be productive.
. Proven experience ensuring that data is accurate, actionable, and aligned across teams, contributing significantly to data-driven decision-making. A thorough understanding of program outcomes, data collection, and analysis (data trends) is required.
. Proven success in developing and evaluating program needs and operationalizing programming is required.
. Exceptional communication skills and ability to confidently engage with stakeholders and represent SafeHouse Denver externally.
· A high level of accuracy, extraordinary attention to detail, solid proofreading skills, and the ability to multitask are required.
. Experience successfully leading and developing a diverse team of service professionals is required.
. A reliable form of transportation is required.
What You Are Expected to Accomplish
. Be accountable for all contractual deliverables, ensuring they are met, if not exceeded.
. Responsible for ensuring the data is accurate, actionable, and aligned across residential and non-residential programs.
. Produce reports and develop a program dashboard to effectively communicate outcomes and gaps in services to improve or expand the organization’s service areas.
. Develop and conduct regular training sessions for staff on data entry and the organization’s case management system.
. Implement and successfully execute strategic initiatives, ensuring that residential and non-residential program services align with the agency’s goals.
· Directly supervise, provide guidance, and support the Residential Manager and Non-Residential Domestic Violence Advocates and Interns to ensure high-quality services are provided to survivors across programs.
. Monitor, maintain, and analyze data within the case management system to meet all deadlines and program requirements and to maximize positive outcomes to the clients.
. Responsible for overseeing staff, scheduling, and ensuring direct service coverage, including the Rose Andom Center (satellite location).
. Perform duties as assigned and/or as the program or agency changes or develops.
What We Offer:
· Competitive Pay: $80,000-$92,000 based on qualifications. Salary is negotiable. Full-time exempt position. Annual performance evaluations with an opportunity for merit-based increases after one full year of employment.
· Fantastic benefits package, including plenty of paid time off for rest and vacations, an employee wellness program, employee health insurance coverage paid 90% or more by the employer, and a retirement plan with an attractive employer match schedule.
· Supportive work environment and opportunities to have fun.
. Be part of a movement that strengthens our community.
What Are You Waiting For?
To apply, please send your resume, cover letter, and personal mission statement to Jameson Kapinos at [email protected], indicating Director of Survivor Services in the subject line.
SafeHouse Denver is committed to creating a diverse, inclusive, and equitable workplace. SafeHouse Denver is an Equal Opportunity Employer and welcomes individuals of all backgrounds, experiences, and abilities to apply.
Reports to: Chief Executive Officer (CEO)
Who We Are and Who We’re Looking For:
If you are looking for an opportunity to work in a critical role that can significantly improve the lives of others and strengthen our community, look no further. SafeHouse Denver has been around for 48 years, and we are on a mission to improve the lives of domestic violence survivors and their families. We are looking for a Director of Survivor Services – an individual who goes the extra mile to accomplish more for each person we work with. We are fiercely committed to providing survivors with a safe space where they are believed, supported, and trusted. SafeHouse Denver is as invested in your success within the organization as we are in the success of survivors who seek our services. We are currently seeking a highly knowledgeable, polished, and professional leader with exceptional communication skills, a strategic mindset, and experience working with datasets, providing clear insights, producing high-quality program reports/charts/graphs, and streamlining processes across programs.
SafeHouse Denver promotes a culture of excellence. We prioritize and practice seven core values:
· Trust - We foster a culture of trust by being reliable, honest, consistent, direct, and transparent.
· Dedication - We are intentional, passionate, and driven. We commit to making a meaningful impact.
· Compassion - We listen, seek to understand, and help. We embody kindness, patience, and empathy, and see the value of each individual.
· Collaboration - We encourage, cooperate, support, and share. We also welcome humor and fun.
· Innovation - We are bold, brave, and fearless. We value curiosity and continuous learning.
· Leadership - We operate with integrity, transparency, and ethics. We are solution-oriented, optimistic, accessible, and critical thinkers.
· Inclusion - We embrace and respect diverse perspectives and experiences; we believe in a welcoming and equitable environment.
Do You Have What It Takes?
· Results-focused, strategic mindset with a strong commitment to the mission of SafeHouse Denver.
· A bachelor's degree in a relevant field is required; graduate degree preferred.
. At least 3 years of previous director-level experience is required; 5 years of experience is strongly preferred.
· Critical thinking skills are a must.
. Strong knowledge of human services and domestic violence-related issues is strongly preferred.
. Strong computer
. Experience producing high-quality reports/graphs/charts, and activities to maintain compliance with funding sources.
. Experience working in a deadline-driven environment.
. Strong ability to effectively collaborate, work independently, and be productive.
. Proven experience ensuring that data is accurate, actionable, and aligned across teams, contributing significantly to data-driven decision-making. A thorough understanding of program outcomes, data collection, and analysis (data trends) is required.
. Proven success in developing and evaluating program needs and operationalizing programming is required.
. Exceptional communication skills and ability to confidently engage with stakeholders and represent SafeHouse Denver externally.
· A high level of accuracy, extraordinary attention to detail, solid proofreading skills, and the ability to multitask are required.
. Experience successfully leading and developing a diverse team of service professionals is required.
. A reliable form of transportation is required.
What You Are Expected to Accomplish
. Be accountable for all contractual deliverables, ensuring they are met, if not exceeded.
. Responsible for ensuring the data is accurate, actionable, and aligned across residential and non-residential programs.
. Produce reports and develop a program dashboard to effectively communicate outcomes and gaps in services to improve or expand the organization’s service areas.
. Develop and conduct regular training sessions for staff on data entry and the organization’s case management system.
. Implement and successfully execute strategic initiatives, ensuring that residential and non-residential program services align with the agency’s goals.
· Directly supervise, provide guidance, and support the Residential Manager and Non-Residential Domestic Violence Advocates and Interns to ensure high-quality services are provided to survivors across programs.
. Monitor, maintain, and analyze data within the case management system to meet all deadlines and program requirements and to maximize positive outcomes to the clients.
. Responsible for overseeing staff, scheduling, and ensuring direct service coverage, including the Rose Andom Center (satellite location).
. Perform duties as assigned and/or as the program or agency changes or develops.
What We Offer:
· Competitive Pay: $80,000-$92,000 based on qualifications. Salary is negotiable. Full-time exempt position. Annual performance evaluations with an opportunity for merit-based increases after one full year of employment.
· Fantastic benefits package, including plenty of paid time off for rest and vacations, an employee wellness program, employee health insurance coverage paid 90% or more by the employer, and a retirement plan with an attractive employer match schedule.
· Supportive work environment and opportunities to have fun.
. Be part of a movement that strengthens our community.
What Are You Waiting For?
To apply, please send your resume, cover letter, and personal mission statement to Jameson Kapinos at [email protected], indicating Director of Survivor Services in the subject line.
SafeHouse Denver is committed to creating a diverse, inclusive, and equitable workplace. SafeHouse Denver is an Equal Opportunity Employer and welcomes individuals of all backgrounds, experiences, and abilities to apply.
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